Wagga Wagga’s Trusted IT Support & Computer Repair Experts

From printer problems to virus removal, we fix it all. Fast, friendly, and local.

      EXCELLENT  
   Based on 8 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   SaharaX23 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fair pricing and a good experience. He took time to explain things before fixing our laptop.
  
 
      Posted on Google  
   
   K Delaney 
 
 
 
 Trustindex verifies that the original source of the review is Google. Friendly and polite, fixed my problem PC quickly and kept me updated along the process. Top quality work with very fair pricing and a personal touch.
  
 
      Posted on Google  
   
   B Carman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Called a few days ago to help me fix a clients server. Fletcher was able to book me in same day. Not only did he diagnose the faulty hardware, he also had the stock on hand. I was able to get the server back to my customer same day. He isn't the cheapest tech out there, but I can always count on him to do the job right. - Brent Carman, Owner/Operator of Black and White PC Repairs.
  
 
      Posted on Google  
   
   E Pennesi 
 
 
 
 Trustindex verifies that the original source of the review is Google. I would highly recommend Sounds Good Tech to anyone who needs help with their computer.    Very helpful and fantastic to deal with .
  
 
      Posted on Google  
   
   L Elliott 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great help and very patient when trouble shooting for forgotten passwords.
  
 
      Posted on Google  
   
   L Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. He helped fix my wifi, would recommend
  
 
      Posted on Google  
   
   V koriaty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service Recommend them to do any job
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Business Service Packages

No long-term lock-in contracts. No hidden fees. You pay for what you need.

Foundations

$3000Annually

Full documentation of your IT setup — hardware, software, configs, the lot
Password manager setup so shared logins are secure and accessible
Network diagram — so anyone can walk in and understand how it all fits together
Hardware and software inventory with licence tracking
Self-service access to all your docs — it’s your business, you should have the keys
Annual maintenance visit — full hardware and software wellness check
Annual documentation review to keep everything current

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Connected | Coming Soon

$6,000Annually

Everything in Foundations
Helpdesk support during business hours — phone, email, or ticket
Track your issues and see what’s been done, no chasing required
Quarterly check-ins to catch problems before they catch you
Discounted on-site callouts — you’ll know the price before we head out
1 included on-site callout per year
Reduced callout rate — $125 in-town / $175 out-of-town
Maintenance every 6 months — a full wellness check on all your hardware and software, twice a year

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Covered | Coming Soon

$12,000Annually

Everything in Connected
1-hour guaranteed response time during business hours
Direct phone line — you call us, not a queue
Same-day on-site when you need someone there
4 included on-site visits per year
Quarterly check-ins — we stay across your setup so nothing slips
2 included on-site visits per year
Best callout rate — $100 in-town / $150 out-of-town
Maintenance on your schedule — choose annually, every 6 months, or quarterly. All included.

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General Business Services

Whether it’s a single workstation or a full office setup, Sounds Good Tech handles the IT so you can focus on running your business. Our services include:

Workstation and server repairs and upgrades
Virus, malware, and ransomware removal
Post-scam support and security hardening
Software installation and licensing management
Hardware troubleshooting and replacement
Office network setup, configuration, and troubleshooting
Email and Microsoft 365 setup and support
Data transfer, backup solutions, and disaster recovery
BitLocker recovery
Printer and peripheral setup
New employee workstation setup
End-of-life hardware decommissioning and secure data wiping

All services include:

✓ 1 Year Warranty on all repairs

✓ No-Fix, No-Fee Guarantee — you only pay if we solve the problem

✓ Free Follow-Up Support

✓ Plain-English Explanations — no tech jargon, no runaround

Business Pricing

Transparent pricing. No surprises on the invoice.

Service Type	Price
On-Site Call-Out (In-Town)	$150 (Includes 1st Hour)
On-Site Call-Out (Out-of-Town – Wagga Surrounds)	$200 (Includes 1st Hour)
Additional Hours	$100/hour
Remote Support	$100/hour
Emergency After Hours Support	$200/Hour

Need regular support? Check out our Business Packages for annual plans that save you money and keep your IT documented and managed.

Don’t wait

Give us a call!

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