Business Service Packages
No long-term lock-in contracts. No hidden fees. You pay for what you need.
Small Business Package
$3000Annually
- Full documentation of your network setup — hardware, software, configurations, topology
- All necessary logins and credentials securely recorded and stored
- A complete knowledge base of your IT environment — everything a technician needs to walk in and get to work
- Annual review and update of all documentation
- You only pay for on-site visits when you actually need one. No retainer fees for work that isn’t happening.
- Best for: Businesses with 1–10 employees who want their IT house in order without ongoing costs they don’t use.
Business Support Package
$6,000Annually
- Everything in Small Business
- Remote helpdesk support during business hours (Mon–Fri)
- Quarterly check-ins to review your setup and flag potential issues before they become problems
- Software and security patch monitoring
- Priority scheduling for on-site callouts
- Callouts: On-site visits included at a reduced rate. No surprise charges — you’ll know the cost before we show up.
- Best for: Businesses with 5–25 employees who need reliable support but aren’t ready to hire in-house IT.
Managed IT Package
$12,000monthly
- Everything in Business Support
- Unlimited remote support during business hours
- Proactive network monitoring and maintenance
- Managed backups and disaster recovery planning
- Vendor management — we deal with your ISP, software providers, and hardware suppliers on your behalf
- Monthly reporting on system health and any actions taken
- 2 included on-site visits per quarter
- Additional callouts: Billed at a reduced rate beyond included visits.
- Best for: Businesses with 10–50 employees who want IT handled completely, without building an internal team.
General Business Services
Whether it’s a single workstation or a full office setup, Sounds Good Tech handles the IT so you can focus on running your business. Our services include:
- Workstation and server repairs and upgrades
- Virus, malware, and ransomware removal
- Post-scam support and security hardening
- Software installation and licensing management
- Hardware troubleshooting and replacement
- Office network setup, configuration, and troubleshooting
- Email and Microsoft 365 setup and support
- Data transfer, backup solutions, and disaster recovery
- BitLocker recovery
- Printer and peripheral setup
- New employee workstation setup
- End-of-life hardware decommissioning and secure data wiping
All services include:
✓ 1 Year Warranty on all repairs
✓ No-Fix, No-Fee Guarantee — you only pay if we solve the problem
✓ Free Follow-Up Support
✓ Plain-English Explanations — no tech jargon, no runaround
Business Pricing
Transparent pricing. No surprises on the invoice.
| Service Type | Price |
|---|---|
| On-Site Call-Out (In-Town) | $150 (Includes 1st Hour) |
| On-Site Call-Out (Out-of-Town) | $200 (Includes 1st Hour) |
| Additional Hours | $100/hour |
| Remote Support | $100/hour |
| Bring in service | $75 |
| Emergency After-Hours Support | $200/hour |
| BitLocker Recovery | $195 Flat Rate |
| Data Recovery | $30/hour |
Need regular support? Check out our Business Packages for annual plans that save you money and keep your IT documented and managed.
